Privacy Policy

Last updated: August 2026

Maximo Oil Fired Heating Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect when you visit our website, contact us or use our services, how we use that information and your rights under UK data protection law.

Information We May Collect

We may collect personal information that you provide to us when you make an enquiry, request a quotation or arrange a service. This may include:

Your name
Address
Telephone number
Email address
Details relating to your enquiry, heating system or property
Any other information you choose to provide when contacting us

We may also collect limited technical information when you visit our website, such as your IP address, browser and device information, pages visited and how you arrived at our website.

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide quotations
Arrange appointments
Provide boiler, heating and oil tank services
Communicate with you about work you have requested
Maintain appropriate business and accounting records
Meet our legal and regulatory obligations
Maintain the security and operation of our website

We will only use your personal information where we have a lawful reason to do so.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted service providers where necessary to operate our business or provide services to you. This may include website and hosting providers, accountants, payment providers, manufacturers or other professional service providers.

We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal rights.

How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting, regulatory or warranty requirements.

When personal information is no longer required, it will be securely deleted or disposed of where appropriate.

Cookies & Website Analytics

Our website uses cookies to help it function correctly and to understand how visitors use the site.

We use Statcounter to collect website visitor statistics, such as pages visited, approximate location, browser and device information, referring websites and IP address information. This helps us understand how our website is being used and identify ways in which we can improve it.

Statcounter may use cookies and similar technologies to provide these analytics services. Where consent is required for non-essential cookies, these will only be used after you have provided your consent.

You can manage your cookie preferences through our website’s cookie controls and can also control or delete cookies through your web browser settings.

Keeping Your Information Secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Although we take appropriate precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

Request a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Restrict or object to certain uses of your information
Request the transfer of your information where applicable
Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the details provided on our website.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

Third-Party Websites

Our website may contain links to other websites. Maximo Oil Fired Heating Solutions is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements. The latest version will be published on this website.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your data protection rights or have a question about how your personal information is handled, please contact:

Maximo Oil Fired Heating Solutions

Please use the contact details provided on our website.